Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Kent

Michael Kent

February 20, 2026

5  out of  5
rating by Michael Kent
"I've been with Aspen since Dick Clay retired and she took over
his business 7 years ago. Aspen and her Team Lead Erik are
outstanding in all categories. The old commerical said "State Farm is there." Aspen and her team have ALWAYS been there for us. They have gone to bat for us and taken care of us several times. They are reliable, and they do what they tell you they will do. Anytime you want to talk about anything related to your insurance policy they will take the time to explain anything that you don't understand, and will present all the options with no pressure. They respond very quickly to phone calls, text, and email. We could not be any happier than we are with Aspen as our State Farm agent."
We responded:
"Thank you, Michael, for sharing your experience with us over the years. We're grateful for your trust and are committed to being there for you whenever you need us. Your kind words about our team's reliability and responsiveness mean a lot. Thanks again!"
Profile photo of Ajay Singh

Ajay Singh

February 17, 2026

5  out of  5
rating by Ajay Singh
"She’s very nice customer agent she’s helping me so Gud for everything"
We responded:
"Thank you, Ajay, for your kind words about our customer service. We're glad to hear that you found the assistance helpful. If you need anything else, feel free to reach out. "
Profile photo of Emily Foshee

Emily Foshee

February 11, 2026

5  out of  5
rating by Emily Foshee
"I had a great experience with Erik!"
We responded:
"Thank you, Emily, for sharing your experience with Erik! We're glad to hear that he provided you with great service. Your feedback is valued and appreciated. "
Profile photo of Pengyu Ren

Pengyu Ren

November 19, 2025

5  out of  5
rating by Pengyu Ren
"Erik Thompson helped me with new home and auto insurance. He was professional, responsive, and super efficient."
We responded:
"Thank you, Pengyu Ren, for your feedback. It's great to hear that Erik was able to assist you with your home and auto insurance needs efficiently. We appreciate your support and look forward to serving you in the future."
Profile photo of Claire Whitis

Claire Whitis

November 10, 2025

5  out of  5
rating by Claire Whitis
"Aspen was absolutely wonderful to talk and work with and made this traumatic theft incident so much easily to navigate and less overwhelming. I can’t praise her enough- she was incredibly kind, attentive, informative, patient, and overall a truly lovely person. Very grateful for her! Also extremely grateful for State Farm and its safety net that it has provided me in this hardship. Thank you thank you thank you!"
We responded:
"Fantastic! Nothing makes us happier than hearing success stories like yours. Thank you for being such a wonderful customer – we genuinely value your trust.
"
Profile photo of Texas Bev

Texas Bev

November 7, 2025

5  out of  5
rating by Texas Bev
"This is a wonderful agent and office for all your insurance needs. Aspen and her team are hard- working and responsive. They truly care about their policyholders. Our family had a recent issue and Aspen went out of her way to help us get a fair resolution. I would highly recommend her and her team!"
We responded:
"Thank you for your thoughtful review! It’s always our goal to provide excellent coverage and customer service, and we’re so glad you had a great experience!"
Profile photo of Vamsee Mallachervu

Vamsee Mallachervu

October 8, 2025

5  out of  5
rating by Vamsee Mallachervu
"Had a very pleasant experience working with Erik and I would recommend anyone looking for Home and Auto insurance"
We responded:
"Thank you, Vamsee, for your kind words and recommendation. It's great to hear that Erik provided you with a pleasant experience. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Denise Leonard

Denise Leonard

October 2, 2025

5  out of  5
rating by Denise Leonard
"Eric was very friendly, knowledgeable and helpful!"
We responded:
"Thank you, Denise, for sharing your experience about Eric. We're glad to hear that his friendliness, knowledge, and helpfulness made a positive impact. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Andrea Lerude

Andrea Lerude

October 1, 2025

5  out of  5
rating by Andrea Lerude
"After I got a quote online, Erik was incredibly helpful at following up via phone and email - after I expressed interest in going with State Farm, he took the time to explain all of my new coverage and provide sensible advice without being pushy (as we know sales people can be). He was a delight to work with, and I would call him for any clarifying questions in the future without hesitation!"
We responded:
"Thank you, Andrea, for sharing your experience with Erik. We're glad to hear he was able to assist you with your coverage needs in a helpful manner. If you have any more questions in the future, don't hesitate to reach out."
Profile photo of Thomas Lee

Thomas Lee

August 18, 2025

5  out of  5
rating by Thomas Lee
"Eric was fantastic to work with. He helped me every step of the way and was always ahead of everything, making the process smooth and stress free. Highly recommend!"
We responded:
"Thank you, Thomas, for your feedback! It's great to hear that Eric made the process smooth and stress-free for you. We appreciate your recommendation and look forward to assisting you in the future. "
Profile photo of Cheree Fields

Cheree Fields

August 1, 2025

5  out of  5
rating by Cheree Fields
"I had the pleasure of working with Breonna, she helped me with auto and life insurance and was very knowledgeable and patient! Thanks for all your help!"
We responded:
"Thank you, Cheree, for your awesome review! We're glad to hear that Breonna was able to assist you with your insurance needs. Your feedback is greatly appreciated."
Profile photo of Meredith Pjesky

Meredith Pjesky

July 31, 2025

5  out of  5
rating by Meredith Pjesky
"Judy went well above and beyond to help us! She is the ONLY reason things are once again moving forward on our claim!! We should be able to replace the broken windows and roof on our houses plus all the smaller things very soon now! Thank you Judy!!!"
We responded:
"Thank you, Meredith, for your feedback! We're glad to hear that Judy was able to assist you effectively with your claim. If you need any further assistance, feel free to reach out."
Profile photo of Richard Balfour

Richard Balfour

July 30, 2025

5  out of  5
rating by Richard Balfour
"I had a seamless experience purchasing renters insurance from Erik with Sate Form for my relocation from Ontario, Canada to Texas. I look forward to also purchasing my auto insurance in the near future."
We responded:
"Thank you, Richard, for sharing your experience with us! We're glad Erik could assist you with your renters insurance for your move. We look forward to helping you with your auto insurance soon."
Profile photo of Lauren Boenig

Lauren Boenig

July 17, 2025

5  out of  5
rating by Lauren Boenig
"I had the pleasure of working with Judy to update my car insurance after purchasing a new vehicle, and I couldn’t have asked for a better experience. She was incredibly kind, helpful, and made the entire process feel easy and stress-free. Her pleasant attitude and professionalism made it such a joy to work with her. Judy went above and beyond to ensure everything was handled quickly and correctly—I’m truly grateful for her help!"
We responded:
"Thank you, Lauren, for your feedback! It's great to hear that Judy made your car insurance update smooth and stress-free. We appreciate your trust in us and look forward to assisting you in the future. "
Profile photo of Phoebe Morrin-Gross

Phoebe Morrin-Gross

June 27, 2025

5  out of  5
rating by Phoebe Morrin-Gross
"Aspen and her team have always been very helpful and done their best to get me the best possible outcome. Thank you!"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family!
"
Profile photo of Marilu Vasquez

Marilu Vasquez

June 20, 2025

5  out of  5
rating by Marilu Vasquez
"Great insurance company. Isabel was a nice, helpful agent that helped me get a great affordable policy for my auto and home insurance combined. She was very helpful explaining my policy. Thank you Isabel for your help🤗"
We responded:
"Thank you, Marilu, for sharing your experience with us! We're glad to hear that Isabel was able to assist you in finding an affordable policy and explaining it clearly. Your feedback is appreciated, and we're here if you need anything else."
Profile photo of Chikodi Merenu

Chikodi Merenu

June 13, 2025

5  out of  5
rating by Chikodi Merenu
"Excellent Service, was mistakenly over paying for a service request. Aspen and her team quickly handled the matter and got me my money back."
We responded:
"Thank you, Chikodi, for sharing your experience with us. We're glad Aspen and the team could assist you promptly with your service request. Your feedback is greatly appreciated."
Profile photo of Gary Knippa

Gary Knippa

June 6, 2025

5  out of  5
rating by Gary Knippa
"Accolades to Judy Summers of the Aspen Kralich office. Judy took care of my questions, was intentional on getting the background info, was timely in taking care of the issues and ... was a delight to communicate with along the way. Judy is a "plus" to State Farm and her office. Thanks Judy!
Gary Knippa, State Farm insured customer"
We responded:
"Thank you, Gary, for sharing your experience with Judy at our office. We're glad to hear she was able to assist you effectively and make the process enjoyable. Your feedback is greatly appreciated and will be shared with Judy."
Profile photo of Mary Crossley

Mary Crossley

June 4, 2025

5  out of  5
rating by Mary Crossley
"I had occasion to be in a government office , and discovered I needed a copy of my homeowner insurance. I called the office and worked with both Daryle and Judy. They were very helpful, with Judy even waiting on the phone until the official I was dealing with was satisfied he had what was needed. I'm very pleased."
We responded:
"Thank you, Mary, for sharing your experience with us. It's great to hear that Daryle and Judy were able to assist you effectively during your visit to the government office. We appreciate your feedback and look forward to serving you again."
Profile photo of Kyle Peco

Kyle Peco

May 28, 2025

5  out of  5
rating by Kyle Peco
"Charlie was extremely helpful while working through detailed home and auto quotes. He was extremely knowledgeable and was able to tailor coverages that met our needs. Would highly recommend!"
We responded:
"Thank you, Kyle, for sharing your experience with us. It's great to hear that Charlie was able to assist you with your home and auto quotes effectively. We appreciate your recommendation and look forward to serving you in the future."
Profile photo of Tom Elser

Tom Elser

May 16, 2025

5  out of  5
rating by Tom Elser
"Breonna did a very good job and demonstrated her thoughtfulness, attention to detail and responsiveness in handling our complex needs. She was patient as we delved into coverage options and their individual cost as we built coverages that were needed. In her absence Charlie pitched in and actually issued the auto and home policies so that we could move this forward. He was very knowledgeable on the systems and very willing to help in any way possible. I am pleased and happy with State Farm."
We responded:
"Thank you, Tom, for sharing your positive experience with Breonna and Charlie. It's great to hear that they were able to assist you effectively with your coverage needs. We appreciate your trust in us and look forward to continuing to support you! "
Profile photo of Linda Neland

Linda Neland

May 15, 2025

5  out of  5
rating by Linda Neland
"Erik was a great agent. By listening and suggesting different options, I saved a huge amount of money by switching to State Farm with my auto, homeowners, and umbrella policies."
We responded:
"Thank you, Linda, for sharing your experience with Erik. We're glad to hear that he was able to help you find the right options and save money on your policies. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Kimberley Williams

Kimberley Williams

May 13, 2025

5  out of  5
rating by Kimberley Williams
"Charlie was the agent that helped me transfer my current insurance in NY to Austin and then was able to get me a great deal on car insurance. We were on the phone for almost an hour and he was super pleasant to talk to."
We responded:
"Thank you, Kimberley, for sharing your experience with us. We're glad to hear that Charlie was able to assist you with your insurance needs and make the process enjoyable. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Justin Lavenue

Justin Lavenue

May 4, 2025

5  out of  5
rating by Justin Lavenue
"Had a great experience working with the account manager, Erik. He's super attentive and on top of everything!"
We responded:
"Thank you, Justin, for sharing your experience with us. We're glad to hear that Erik was attentive and met your needs. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Jan King

Jan King

May 1, 2025

5  out of  5
rating by Jan King
"Eric gave excellent service helping me choose my homeowners insurance. He was informed, answered my questions & was attentive to my needs. I appreciated his flexibility & reliability when scheduling our appts. He’s very personable & l highly recommend him. State Farm has worked well for me for any years."
We responded:
"Thank you, Jan, for sharing your experience with Eric and for your kind words. We're glad to hear that he was able to assist you effectively with your homeowners insurance. Your recommendation means a lot to us, and we're pleased to have been a reliable choice for you over the years."